Billing Terms & Conditions

At Jacket Wave, we strive to make your shopping experience smooth and hassle-free. Below are the details of our payment and billing process.

Accepted Payment Methods

We currently accept payments through:
✔ Credit Cards
✔ Debit Cards

How to Make a Payment?

Paying for your order is quick and easy! Just follow these steps:
1️⃣ Select your favorite jacket and click “Add to Cart.”
2️⃣ Proceed to checkout and enter the required details.
3️⃣ Provide your credit/debit card number, expiry date, and CVC (Card Verification Code).
4️⃣ Click “Pay Now” to complete your transaction.

Payment Methods We Do Not Accept

❌ E-cheques
❌ Cash on Delivery (COD)

Is My Payment Secure?

Absolutely! Your payment details are fully encrypted and secure. We do not store any sensitive payment information. Once your transaction is processed, your payment details are automatically discarded.

For any concerns, feel free to reach out to us at sales@jacketwave.com.

When Will I Be Charged?

Your payment will be processed immediately at checkout.

Why Was I Charged More Than Once?

Occasionally, duplicate charges may occur due to:
🔹 Technical issues from the payment processor.
🔹 Unstable internet connections during checkout.

If this happens, don’t worry! Your extra charge will be automatically refunded within 2 to 5 business days.

To speed up the process, you can:
📩 Contact our support team at sales@jacketwave.com with your order details.
🏦 Reach out to your bank for further assistance.

How Do I Know If My Order Is Confirmed?

You’ll receive an email confirmation from Jacket Wave as soon as your order is successfully placed. If you don’t see it in your inbox, check your spam folder or contact us for assistance.

Need Help?

For any billing-related questions, feel free to reach out:
📧 Email: sales@jacketwave.com

We’re always here to help! 😊